Knowledge Base

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Views: 1710 Last Modified: January 8, 2015 1:19pm UTC
How do I log in to the CS2 application?

You can log in to the CS2 software one of 2 ways:

1) Download the app to your iOS or Android device. The CS2 app is available in the Apple App Store and the Google Play store.

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Views: 1365 Last Modified: January 20, 2015 9:29am UTC
Does the CS2 program integrate with Quickbooks?

There is integration available between the CS2 program and the Quickbooks Online version. Desktop versions for Windows and Mac are not supported.

With the integration provided by CS2, you will be available to import your customers from Quickbooks Online into CS2, as well as export your invoices and customers from CS2 to Quickbooks Online.

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Views: 1358 Last Modified: January 20, 2015 9:31am UTC
Can this program be used for residential service and remodel work?

Yes the software can be used for residential service and remodel work.

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Views: 1332 Last Modified: January 20, 2015 8:49am UTC
Will this program work on Android tablets?

The program will work on the Android tablets listed below. With so many Android tablets on the market, we cannot guarantee that the program will work on any specific tablet not listed.

Over time, we will add more tablets to this list as they are tested.

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Views: 1321 Last Modified: May 30, 2015 2:21pm UTC
How do I cancel my account?

If you purchased the program using PayPal, please follow the steps below:

If you purchased the program using your credit or debit card, please follow the steps below:

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Views: 1244 Last Modified: April 9, 2015 1:00pm UTC
Will this program work on Windows tablets?

The program will work on Windows tablets using the web version of the software, but not as a standalone application. You will hot have the ability to scan barcodes, take pictures or use the signature capture features using the web version.

With so many Windows tablets on the market, we cannot guarantee that the program will work on any specific tablet not listed below.

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Views: 1228 Last Modified: January 20, 2015 9:33am UTC
Can this program be used for new residential construction?

With some modifications on your part, this software can be used for new residential construction.

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Views: 1204 Last Modified: January 20, 2015 9:24am UTC
What happens if I miss a payment?

Payments that are not processed can be for a few reasons.

We will give you a three-day grace period.  If a payment has not been paid, then the program will be turned off.

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Views: 1166 Last Modified: January 20, 2015 9:25am UTC
What happens if I quit my membership and I want to come back?

You are always welcome to come back as long as you were in good standing with CS2.  However, anybody that has not been a member for longer than three months will be subject to a new buy-in and the current monthly subscription.

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Views: 1134 Last Modified: January 20, 2015 9:09am UTC
If I cancel after my monthly payment is withdrawn, is my subscription pro-rated?

Your monthly subscription rate will not be pro-rated if you cancel your subscription.

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